Advice and Support
At HRC, we can offer you lots of support during your time with us.
INFORMATION TEAM
Our friendly Information Team handle all of our general student enquiries regarding applications, entry requirements, travel and more.
You can contact our Information Team on 01992 411411 or info@hrc.ac.uk. They are available 9am-4.30pm Monday-Thursday and 9am-4pm on Friday.
FINANCIAL SUPPORT
We have a dedicated Financial Support team who are on hand at every stage of your learning journey to provide information and guidance on payment plans, course fee information, and loans or to answer any finance-related questions you may have. More information can be found on our Financial Support page here.
You can contact our Financial Support team on 01992 411411.
LEARNING SUPPORT
If you feel you may need additional support with your course or studies or have learning difficulties and/or a disability, our specialist Learning Support Team can provide you with learning solutions or specialist equipment to meet your specific needs.
In addition, we offer specialized courses designed to prepare young people with severe learning difficulties for the responsibilities of adulthood. You can read more about these courses here.
Please Click Here for more information regarding Learning Support at HRC
FE SEND Learning Pathways
You can contact our Learning Support team;
WELFARE AND COUNSELLING
We have professional counsellors and welfare advisers who offer confidential advice and counselling for students.
They are here to offer free and independent information, advice, guidance, and support for all learners with issues such as homelessness, bullying, family concerns, and disciplinary concerns.
You can contact the team on the details below:
Welfare Advisers
Ware Campus - Robin Spicer
01992 411974 or 07968 421711
rspicer@hrc.ac.uk
Broxbourne Campus - Maria Kellatti
01992 411420 or 07701 286589
mkellatti@hrc.ac.uk
Counselling Service
Email counselling@hrc.ac.uk to book an appointment.
CAREERS ADVICE
Our team of qualified careers advisers can provide confidential and impartial advice from initial course selection and progression to interview guidance and adult careers advice. To read more about how we can offer you advice, click here.
You can contact our Careers Advisers on the details below:
CONCERNED ABOUT RADICALISATION OR EXTREMISM?
Contact our safeguarding team via safeguardingteam@hrc.ac.uk or
If you are worried that someone you know is being radicalized, visit www.actearly.uk. You won’t be wasting their time and you won’t ruin lives, but you might save them.
For help and advice visit www.actearly.uk, or call the national Police Prevent Advice Line on 0800 011 3764, in confidence, and their specially trained Prevent officers will listen carefully to your concerns.
SAFEGUARDING AT HRC
We are committed to the safeguarding and welfare of our students. We provide and maintain a friendly and safe learning environment for all of our learners. We act immediately on any concerns that a student might have in relation to bullying, abuse, neglect, harassment or if they feel in any way unsafe. All of our staff are trained in safeguarding and we have a dedicated safeguarding team who can be contacted via safeguardingteam@hrc.ac.uk
ENRICHMENT AT HRC
In addition to your chosen course of study the HRC Enrichment programme provides experiences and opportunities to develop your skill set, attain other qualifications and better your general wellbeing. You will be able to work with like-minded students to share hobbies and interests, making a difference to your college life. Overall this commitment will broaden your educational experience and provide vital evidence to improve your employment prospects.
Find out more about Enrichment at HRC here.
MENTAL HEALTH SUPPORT
If you or someone you know is struggling with your Mental Health the college has a range of services to support. Please click here for further information.
